Get Into Medicine.Get Your Money Back.
Every MediSpoon user who receives an offer to study medicine gets a complete refund of their subscription. No conditions. No exceptions. No small print.
What Does the Guarantee Mean?
When you sign up to MediSpoon, you are not just paying for a preparation platform. You are making an investment in your future as a doctor. We think that investment should be risk-free.
The MediSpoon Reimbursement Guarantee is straightforward. If you subscribe to MediSpoon and receive an offer to study medicine at a UK medical school, we refund your subscription cost in full. Every penny. Automatically. Without you needing to claim, negotiate, or prove anything beyond showing us your offer.
There is no qualifying period. There is no minimum usage requirement. There are no exclusions based on which medical school you applied to, which subscription plan you chose, or how long you have been a member. If you get an offer, you get your money back.
We Only Fully Succeed When You Do.
Most preparation platforms succeed when you sign up. They have your money whether you get in or not. Their incentives and yours are not the same.
We wanted to build MediSpoon differently. The reimbursement guarantee is not a marketing tactic. It is a structural decision — a way of ensuring that MediSpoon's interests are permanently and completely aligned with yours. If you do not get into medicine, we have not done our job. If you do, we celebrate by giving you your money back.
This is what it means to be a platform that is genuinely on your side.
How the Guarantee Works.
Four simple steps from sign-up to refund.
Sign up to MediSpoon.
Create your account and choose a subscription plan. Your access begins immediately. Start your UCAT preparation, your personal statement work, and your interview coaching from day one.
Use MediSpoon to build your application.
Work through the platform at your own pace. Every module, every tool, and every resource is available to you from the moment you subscribe. There is no lock-in and no usage minimum required to qualify for the guarantee.
Receive your medicine offer.
When you receive an offer to study medicine, let us know. Send us confirmation of your offer — a screenshot of your UCAS Hub or your offer letter — and we will process your refund within five working days.
Get your money back. All of it.
Your full subscription cost is returned to the original payment method. No deductions. No processing fees. No partial refunds. The full amount, back in your account, so you can start your medical school journey without it having cost you a thing.
Part of Something Larger.
The reimbursement guarantee does not exist in isolation. It is one part of MediSpoon's founding commitment to ensuring that access to the medical profession is not determined by background, income, or circumstance.
Alongside the guarantee, MediSpoon offers full platform access at no cost to students who qualify for Free School Meals, and institutional partnerships for schools, sixth forms, and universities to bring preparation to whole cohorts of aspiring medics.
Together, these commitments reflect a simple belief: that a student who has the talent and the dedication to become a doctor should never be held back by how much money they have, or how much they are willing to risk spending on preparation. MediSpoon takes that risk. You focus on getting in.
Frequently Asked Questions
Common questions about our reimbursement guarantee.
The Best preparation Is the One You Can Afford to Take.
Sign up to MediSpoon today. If you get into medicine, you get your money back. If you are on Free School Meals, it costs you nothing to begin. Either way, there is no reason to wait.
